Refund window
You may request a refund within seven calendar days of an initial one-time purchase or the latest SessionSync subscription charge. Submit the request through Gumroad or email team@uncommonweather.com with the product name and purchase email.
If a product is broken
The window above is for changing your mind. It is not the limit on a defect. If a covered extension does not do what its listing says it does, tell us whenever you find it and we will fix it or refund it, however long you have owned it. Send the product name, your Chrome version, and what happened. This sits alongside your statutory rights and does not replace them.
Subscription cancellation
Cancelling SessionSync stops future Gumroad billing after the current paid period. Cancellation does not automatically refund a prior charge; a separate refund request is required within the window above.
Review and effect
Gumroad may process refunds under its platform rules. Mandatory consumer rights always apply. Fraud, abuse, duplicate refund recovery, or a pending/completed chargeback may make a request ineligible. A full refund may revoke the paid entitlement associated with that purchase.
Support
For activation, billing, or product issues, include the product name, browser version, and a concise description. Never email a complete license key unless support specifically requests a secure verification step.